AusBabysitters

Compared · Facts checked

Care.com vs AusBabysitters

Care.com is one of the biggest care marketplaces in the world, and its own footer says it does not verify the identity of care seekers or carers. We are much smaller, free for both sides, and check ID and WWCC ourselves. The choice comes down to reach against checks.

Portrait of Matt LewandowskiMatt Lewandowski4 min read

The short version

  • Families pay nothing here

    Care.com's Australian prices are not published. Their terms require a Premium subscription for some features, renewing automatically until cancelled, and their stated policy is no refunds for cancellations.

  • Verified has one meaning here

    Their own footer says Care.com does not verify the identity of, or information posted by, care seekers or carers. Our badge means a government ID and the WWCC were checked by a person here.

  • They are far bigger

    An international marketplace quoting more than one million carers worldwide, with seven kinds of care on one account. We list babysitters and nannies, mostly in Sydney.

Side by side

What each one charges and checks, read from Care.com’s own pages on 1 September 2026. A tick marks the side we think has the better answer on that row. Rows with no tick are a draw.

Care.com and AusBabysitters side by side, as checked on 2026-09-01
What we comparedCare.comAusBabysitters
Money
What families pay2Not published. Their terms require a paid Premium subscription to use some features, and the price appears when you subscribe, not on a public pricing pageBetter here: $0. No card, no trial, no fee anywhere on the site
How the subscription ends2It renews automatically until you cancel. Their terms say that unless you explicitly decline renewals, a Premium Membership continues indefinitelyBetter here: There is no subscription to end
Refunds2Their stated policy is no refunds for purchase cancellations, though they may issue one at their discretion, and cancelling your account refunds nothing already paidBetter here: Nothing to refund. No money changes hands here
What babysitters and nannies pay2Joining and a profile are free. Their terms let them charge carers for some services and sell credits to exchange information with families$0, permanently
Checks
Identity check on carers1None. The footer of their own pages says Care.com does not verify the identity of, or information posted by, care seekers or carersBetter here: Government photo ID with a matching selfie, opt-in. Reported beside the WWCC as checked or not checked
Screening and background checks2Not by default. Their terms reserve a right, but not an obligation, to run checks, and otherwise say they do not screen, vet or background-check anyone except as the terms describe. Each user declares their own clean record at sign-upBetter here: What a babysitter writes here is checked before it is listed. The ID and WWCC checks of the person are separate, opt-in and labelled
Working With Children Check2,5,6Not mentioned. There is no WWCC field, filter or check on their sign-up, their Safety Centre or their terms. A carer may mention one in their bio, and nothing confirms itBetter here: Checked by a person here with the NSW Office of the Children's Guardian. Opt-in: a profile says checked, being checked, or not checked, and the badge carries the month
What "verification" means there1,3Public profiles carry a Verification count. Their public pages do not say what it counts, and the same page's footer says identity is not verifiedBetter here: One meaning: ID and WWCC checked by us. A profile without the checks says not checked, in plain words
Minimum age218 to use the site, and their terms make the family responsible for confirming the carer they pick is 18 or older16. A younger babysitter's profile shows the same checked or not checked state as everyone else's
How it works
What kind of site it is1A listings venue for seven kinds of care on one account: childcare, au pairs, tutoring, pet care, aged care, housekeeping and special needs careBabysitters and nannies only. You browse profiles, message directly and arrange the job between yourselves
Seeing who is out there3,4Anyone can browse carer profiles and job ads without an accountAnyone can browse without an account, ranked by distance from your suburb. Messaging needs an account, and that is free
Size1Both of their figures are worldwide. Their Australian pages publish no local count.Better here: Their figures: millions of families, and more than one million carers signed up worldwide212 babysitters and nannies listed today. A real count, updated as people join
Where it works1,3Better here: Country sites in 17 countries, with Australian pages for every capital and most regional centresAnywhere in Australia by distance. Most babysitters and nannies are in Sydney's Inner West today, which is where we started
Privacy
What a public profile shows3First name, city, exact age, star rating, how many times they were hired, and the full bio, visible to anyoneFirst name and last initial, suburb, age and gender. The map shows the suburb, never a street
When contact details are shared2Never by them. Their terms describe a private messaging platform that lets both sides communicate without sharing contact informationNever by us. You swap numbers yourselves, in the conversation, when you are ready

Care.com is the giant of this category, an international marketplace where one account covers babysitting, au pairs, tutoring, pet care, aged care, housekeeping and special needs care. We are an Australian introduction service for exactly one of those: babysitters and nannies. You browse public profiles, message free, and arrange the job between yourselves. What separates them is posture. They connect you and step back, in their own words. We check the two documents that matter for childcare and show you the result.

What a year costs

We cannot price their year for you, and neither can their website: Not published. Their terms require a paid Premium subscription to use some features, and the price appears when you subscribe, not on a public pricing page. What their terms do publish is how the billing behaves once it starts. It renews automatically until you cancel. Their terms say that unless you explicitly decline renewals, a Premium Membership continues indefinitely. If you change your mind later, the refunds row is the one to read first: Their stated policy is no refunds for purchase cancellations, though they may issue one at their discretion, and cancelling your account refunds nothing already paid. So the questions to ask at their checkout are the price, the renewal period, and the cancellation route, because the terms put all three on you.

Here the arithmetic is short. Post an ad, browse every profile, message anyone, read every reply: $0 a month, $0 a year, no card at any step. For babysitters and nannies that is not a launch offer, the site is free for them permanently. Our pricing page says so in full.

For the babysitter or nanny it is closer. Their side: Joining and a profile are free. Their terms let them charge carers for some services and sell credits to exchange information with families. Ours is $0 as well, permanently, and there are no credits, boosts or upgrades for sale to anyone.

What each one checks

Their answer is in their own footer, on every page: None. The footer of their own pages says Care.com does not verify the identity of, or information posted by, care seekers or carers. Do their terms promise any screening? Not by default. Their terms reserve a right, but not an obligation, to run checks, and otherwise say they do not screen, vet or background-check anyone except as the terms describe. Each user declares their own clean record at sign-up. Their own how-it-works steps for families finish with "conduct interviews, check references, and hire the one that works for you". The checking is yours to do, and to their credit their Safety Centre says so too, in an article library on interviewing, references and instincts.

The Working With Children Check makes the gap concrete for Australian childcare: Not mentioned. There is no WWCC field, filter or check on their sign-up, their Safety Centre or their terms. A carer may mention one in their bio, and nothing confirms it. The word "verification" itself does different jobs on the two sites, so read that row twice. Here, One meaning: ID and WWCC checked by us. A profile without the checks says not checked, in plain words. There, Public profiles carry a Verification count. Their public pages do not say what it counts, and the same page's footer says identity is not verified.

Our checks are the reason this site exists. A government ID with a matching selfie, and the WWCC confirmed by a person here with the register in the state that issued it. A profile that has passed both carries a badge with the month. One that has not says "not checked" beside each track, in plain words. Both checks are free for the babysitter, and both are opt-in, because the law genuinely leaves room for unverified private babysitting. What the badge means has the whole procedure.

Where Care.com is better

Size, and it is not close. Their figures: millions of families, and more than one million carers signed up worldwide. Their Australian pages cover every capital and most regional centres, and their childcare directory has carers with ten years of experience in suburbs we have not reached. Our count is in the table above, it is real, and it is much smaller.

Breadth, second. If you want a babysitter, a dog walker and help for an ageing parent, one Care.com account searches all three. We will only ever show you babysitters and nannies.

Profile signals, third. Their public profiles show star ratings and how many times a carer was hired through the site. A hire count is a genuinely useful signal, we do not have one, and it is fair to say their busiest carers wear a track record ours cannot show yet.

Where we are better

Money you can see. Our price is $0 and it is published. Their price appears at their checkout, renews automatically, and their stated policy is no refunds for cancellations. Even without a number, you know which of those terms you would rather sign.

Checks. Nothing on their pages says anyone confirms who a carer is, and their footer says so outright. Here the ID and WWCC are checked by us, free, and shown plainly either way. If the badge matters to you, only one of these sites has one that means something.

Nothing for sale in the results. Some of their profiles carry a paid Premium badge, and their public pages do not explain what it buys. Search here ranks by distance, full stop, and neither placement nor the verified badge is for sale.

Focus. Their flow was built to serve seven kinds of care in seventeen countries, and it shows: their sign-up has no WWCC field and their terms never mention one. Ours was built around Australian childcare, so the one document Australian parents ask about first is the one we check.

If you are a family in Sydney

Look here first, because looking is free on both sites and ours shows you the checks beside each profile. If your suburb has verified babysitters you like, you are done, with nothing subscribed and nothing to cancel. If it does not yet, the page will say so plainly, and their reach is a genuine reason to try them. Just go in with your eyes open: their own pages say nobody has checked anyone, so meet first, ask to sight the WWCC card, and confirm it on the register that issued it before you hire.

If you are a babysitter or nanny

Keep a profile wherever the families are, since a profile is free on both. What we add is the part you cannot do alone: an ID and WWCC check that cost you nothing and show beside your name, a public profile a family can find without an account, and nothing for sale to you: no credits, no boosts, no subscription. There, their terms let them charge carers for some services and sell credits to message families, and what the paid Premium badge buys is not published.

Pick Care.com if

You want the biggest pool and will check people yourself

  • You need several kinds of care, or a suburb we have not reached yet
  • You want star ratings and hire counts from a big marketplace
  • You are happy to interview, check references and sight the WWCC yourself

Pick AusBabysitters if

You want checked profiles and no subscription

  • You want the ID and WWCC confirmed by the platform, not left to you
  • You would rather a published price of $0 than a price at checkout that auto-renews
  • You are a babysitter or nanny who wants checks that cost nothing and show beside your name

What it is like here

  • Browse every profile without an account

    Rates, availability, languages and who is verified, all on the page.

  • Message a babysitter or nanny directly

    You arrange the job between you and pay them directly. We never take a cut.

  • Verified means checked by us

    A government ID with a matching selfie, and their WWCC confirmed with the register in the state that issued it.

A parent and a sitter talking on a front veranda before the first booking.

Questions people ask

Is Care.com free in Australia?
Browsing and a profile are free on both sides. To use some features, their terms require a paid Premium subscription, and the price is shown when you subscribe rather than on a public pricing page. The subscription renews automatically until you cancel, and their stated policy is no refunds for purchase cancellations. AusBabysitters is free for both sides.
Does Care.com do background checks on babysitters?
No, not by default. Their terms of use say that, except as described in those terms, they do not verify, review, evaluate, interview, screen, vet or perform background checks on carers or care seekers, and they reserve a right, but not an obligation, to run checks. Each user declares their own clean record when they sign up. The footer of their Australian pages says plainly that Care.com does not verify the identity of, or information posted by, care seekers or carers.
Does Care.com check Working With Children Checks?
No. A WWCC is not mentioned on their sign-up, their Safety Centre or their terms. Some carers mention one in their bio, and nothing on the site confirms it. If you hire there, ask to sight the card and check it yourself, for free, with the register in the state that issued it. Here, a verified profile means a person checked the WWCC with that register and matched a government ID to a selfie.
What does "1 Verification" mean on a Care.com profile?
Their public pages do not say. The count sits on profiles of a site whose own footer says identity is not verified, so do not read it as an identity or background check. If a particular document matters to you, ask the carer to show it to you.
Is Care.com legit?
Yes. It is one of the biggest care marketplaces in the world, run in Australia by Care.com Australia Pty Limited, a subsidiary of the American company Care.com Inc. Big is not the same as checked, though: their own pages say nobody there verifies identity or content, so treat a profile the way you would a classified ad and do your own checks before you hire.
Can I use both?
Of course. Nothing here is exclusive, and both sites let you browse without an account, so it costs nothing to see which one has better people near you. The difference shows when you commit: there, some features take a subscription priced at checkout; here, the whole search stays free.

How we checked

Every Care.com figure on this page was read from the pages below on 1 September 2026. Prices and policies move, so we re-read them every few months and change the date when we do. If you spot something that has changed since, email hello@ausbabysitters.com and we will fix it.

  1. 1Care.com Australia, home page
  2. 2Care.com Australia, terms of use
  3. 3Care.com Australia, childcare profiles
  4. 4Care.com Australia, babysitting jobs in Marrickville
  5. 5Care.com Australia, sign-up
  6. 6Care.com Australia, Safety Centre

Our side is simpler to check: the whole site is public, the pricing is on one page, and what the badge means is on another.

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