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Verified March 2026

What the verified badge means

The badge means we checked their ID and their WWCC ourselves, with the register in the state that issued it, not that they ticked a box. There is no self-declared badge anywhere on this site.

What a profile shows

Verified, and not yet verified

Example

Profile photo on an example babysitter card: a young woman smiling at the camera.

Sophie

24 · Inner West

Verified March 2026

Example

Profile photo on an example babysitter card: a young man smiling at the camera.

Ella

19 · Inner West

ID checked · WWCC being checked

  • The ID is checked, not claimed

    With a matching selfie, through Didit.

  • A person here runs the WWCC check

    With the register in the state that issued it, and we record the date.

  • The result is all we keep

    We never receive or store ID documents, only whether the check passed and whether the name and date of birth match.

What we check

  • A government photo ID, with a matching selfie

    Run through Didit, an ISO 27001 certified and SOC 2 audited identity provider. Didit confirms the document is genuine and that the face in the selfie is the face on it, and holds the images. We never receive or store ID documents, only whether the check passed and whether the name and date of birth match.

  • Their WWCC status, checked by us with the register that issued it

    A person here runs the check against that state's own register and records what comes back, with the date. Only a clear result passes. A bar, an interim bar, a number the register cannot find, and an application still in progress all fail.

  • That the two agree

    The name and date of birth on the ID have to match the WWCC details they gave us. A mismatch goes to manual review every time and never passes automatically. This step is what catches someone using a borrowed or stolen WWC number.

Their WWCC status, checked by us with the Office of the Children's Guardian

We enter their family name, date of birth, and WWC number into the NSW Office of the Children's Guardian verification and record what comes back, with the date. Only a Cleared result passes. Barred, interim barred, not found, and application-in-progress all fail.

Their WWCC status, checked by us with Service Victoria

We enter their family name and card number into the Service Victoria status checker and record what comes back, with the date. Only "may engage in child related work" passes. Anything else fails. Victoria's checker does not say whether a card is an Employee or a Volunteer card. The card does, so ask to see it: paid work needs an Employee clearance.

We check once, when the sitter submits, and the badge shows the month we did. In New South Wales the Children's Guardian tells us if a status changes after that. No other state tells us, so a check can change without our knowing until it reaches its expiry date. You can confirm it yourself with the state's checker below. It is free and takes a couple of minutes.

What we don’t check

  • References

    We do not contact past families. Ask for two and ring them.

  • First aid certificates and qualifications

    These appear on profiles as their own claim, labelled as a claim. Ask to see the certificate.

  • Years of experience

    Self-reported, like the rest of a profile's biography.

  • Whether they are any good with children

    No screening check measures that, ours included. Meet them first.

We are an introduction service. We are not an agency, not an employer, and the badge is not a guarantee about anybody’s conduct. It is a statement about two specific checks, on a specific date.

What you should still do

  1. 1.Meet before the first booking, with your children there. Half an hour tells you more than any document.
  2. 2.Ask for two families you can call, and call them. We do not do this for you, and it is the part no screening check covers.
  3. 3.
    Run the check yourself if you want to. It is free and takes about two minutes on the register that issued it, and in New South Wales the Office of the Children’s Guardian will then notify you directly if their status changes. Step by step in NSW.
    • New South Wales — Family name, date of birth and WWC number. Parents only.
    • Victoria — Family name and the first 8 characters of the card number, with the sitter's permission.
A parent and a sitter talking on a front veranda before the first booking.

What “not yet verified” means

It is not a warning

It means nobody has checked this person yet. It does not mean we found something, and it is not a warning. Most people list before they get around to verifying, and casual babysitting does not legally require a WWCC in New South Wales or Victoria.

That is only half of it. A nanny does need a Check, and for regular ongoing care the law expects you to verify it before they start. An unverified profile is not a reason to move on — verifying the Check yourself is free and takes about two minutes. Where the line falls and how to run the check.

What a profile says instead

Wherever a badge would sit, a profile with neither check started says this instead:

Not yet verified — ask to sight their WWCC

When one check is done and the other isn’t

Once someone starts, the two checks are reported separately, because they finish separately. Each one reads checked, being checked while it is with us, or not checked:

Only a profile with both checks done carries the badge. A check that did not pass, or a WWCC that has run out, reads as not checked. We will tell you a check has not been passed. We will not tell you that somebody failed one — that is between us and them.

Unverified profiles are never hidden: you can see everyone and decide for yourself.

Families can have their ID checked too

A babysitter usually meets a family for the first time at the family’s home. So a family can put the same document-and-selfie check on their own account, and a verified babysitter they have been talking to can ask them to.

Babysitters see this beside the family’s name:

It is a smaller claim than the badge and it is meant to be. It says a real ID and a live selfie passed Didit’s check, and nothing about the family, their home, or the work. There is no Working With Children Check for families, and this is not one. It is optional, nothing on the site depends on it, and a check that did not pass reads as not checked — the same as one nobody started.

Babysitters and nannies: how to get verified

It is free, and it is optional: you can list and be messaged without it. About five minutes of your time, then we come back to you, usually within 48 hours.

  1. 1

    Opt in from your profile

    Legal name as it appears on your Check, date of birth, and your WWC number.

  2. 2

    Confirm your ID

    Photograph a government ID and take a selfie in the browser. It takes two minutes, and we never see the images.

  3. 3

    We check with the register

    A person here runs the verification and records the result. Cleared, and your badge goes live with this month on it.

List your profileVerification opens once your profile exists.

Common questions

Does the badge mean the babysitter is safe?
No, and we will not say that it does. It means two specific things were checked on a specific date: a government photo ID with a matching selfie, and a clear Working With Children Check status confirmed with the register in the state that issued it — today the NSW Office of the Children's Guardian and the Working with Children Check Unit. It is not a character assessment, a guarantee, or a substitute for meeting someone and calling their referees.
Do you store ID documents?
No. Didit, our identity provider, holds the document and selfie images. All we receive is the outcome, meaning whether it passed and whether the name and date of birth match the WWCC details, and that is all we keep. WWC numbers and dates of birth are encrypted in our database and are never shown to anyone but the person who is checking them.
How long does a badge last?
It carries the month we checked, and it comes off automatically when the Working With Children Check expires. The profile stays listed and goes back to showing the two checks on their own — their ID stays checked, their WWCC reads as not checked until they renew. We also send a reminder 60 days before expiry so there is no gap.
What happens if a verified babysitter is barred later?
In New South Wales the Office of the Children's Guardian notifies us when a status changes, because we ran the verification: a barred notification takes the profile down the same day, and we contact any family who has been in recent contact with them. No other state tells us, so elsewhere we learn of a bar only if the sitter or a family tells us, and the badge otherwise stands until the check's expiry date. Running the state's own checker yourself is free, and it is the way to know on the day.
Does a babysitter legally need a Working With Children Check?
It depends on the state, and on how the work is arranged. In New South Wales casual, privately arranged babysitting in your own home does not need one, while nannies, au pairs and tutors do. Victoria draws the line around commercial arrangements: babysitting a family arranges directly is not child-related work, and nannies and in-home carers are. Either way the parent is the one expected to see the Check, which is why verification here is optional to hold but real when displayed. Where the line falls in NSW.
How long does it take a babysitter to get verified?
The ID check is automatic and usually comes back while they wait. The WWCC is the part a person here does by hand: we look it up with the register that issued it, usually within 48 hours. If the details on the ID don't quite match the WWCC record, someone compares them by hand first, which can add about the same again. We email either way, cleared or not.